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Manage your account • If you have not logged into the Citi Mobile® App for over 90 days using your Touch ID or Face ID Sensor, it will automatically be disabled. 200309485K For Singapore Clients. Download the app now! This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop, mobile and tablet. Learn More; Create User ID If you are a registered user of Citi Mobile ® App with enhanced security and you wish to access your account details or perform transactions on Citibank Online, you will be prompted to authenticate your transaction securely by scanning the QR code on screen via the Citi Mobile ® App and performing Biometric or Password authentication. Citi Quick Lock: Misplaced your credit card or Citi ® debit card? 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